Advanced Level Application

Advanced Level Application-Maximising Performance/Relationships

This advanced level Relationship Awareness programme has been designed to take experienced Level 1 Facilitators to the next stage of application and give you a menu of practical modules that you can apply in the following areas and many more

  • Managing/Leading Performance of Individuals & Teams
  • Holding Challenging Conversations

  • Building Effective Client Relationships

  • Creating an Environment of Employee Engagement

  • Guiding Individuals and Teams through Change

Additional Inventories/Tools

Attending the programme will give you the opportunity to experience the use of additional Relationship Awareness Inventories including:

  • Expectations and Feedback Portrait of Strengths

  • Overdone Strengths Feedback


Additional Materials


You will have access to the following additional materials following the workshop:
  • 80-page Maximising Performance Facilitation Guide

  • 50-page workbook, for you to adapt and tailor for your participants

  • 150 new Relationship Awareness/Maximising Performance slides

  •  DVD with individual and team scenarios

  • Five laminated SDI Route Planner wall charts

  • Have a Nice Conflict book


Areas of Focus


Using Relationship Awareness tools with other models & applications

Throughout this programme we will look at how you can connect the use of the full range of Relationship Awareness tools to other models and applications. You can, very effectively, use the SDI as a stand-alone tool. However increasingly we are seeing the concepts applied and embedded when revisited throughout programmes and when connected to other models.


Using the SDI to understand ourselves and others at a deeper level:


Through filmed scenarios and practical activities we will:


  • Look at the skills required to help us to work out the MVS of others

  • Understand more closely our own filters and how they may impact on our view

  • Link MVS positions into the things that energise & de-energise ourselves and others

  • Look at the environment we create for others in the workplace and how this impacts on different MVS positions

  • See how some tasks may de-energise specific MVS positions and how we can adapt how we set objectives or communicate requirements to have a more positive and motivational impact

  • Learn how low energy levels can potentially make us more susceptible to our conflict triggers


Handling Difficult Conversations:

You will learn to use the unique ‘ Relationship Awareness Route Planner’ approach to handling any conversations and specifically the more difficult relationships.

Specifically we will cover:

  • Getting yourself and the other person in the right frame of mind before you meet (raising energy levels and managing conflict)

  • Setting realistic long term & immediate goals taking into account all people involved (directly & remotely)

  • Identifying your natural style & strengths

  • Identifying your overdone strengths that could trigger conflict for the other person and how to manage them

  • Identifying the strengths the other person may overdo that could trigger conflict for you and how to manage your      perception and response

  • Creating a plan of how you will approach the meeting including style of communication – Body Language – Intonation of voice – Choice of words –

Leading the Performance of Others


Individuals within teams are unique and therefore require different things from us to get the best out of them. We will run through practical activities that will help you identify:
  • What you require from a leader to get the best out of you – the style and strengths they should use

  • What your direct reports or key relationships want from you – the style and strengths you should use

  • Identify which strengths are likely to be the most difficult to borrow and how you can overcome this

  • How to give and receive Praise & Development feedback to specific MVS positions

  • Which management/leadership traits you are most comfortable deploying & which you are least comfortable deploying and why

Managing/Leading a Team & Creating Engagement


We will look at how you can use the suite of Relationship Awareness tools to develop ‘Facilitative Leaders & Managers ‘who can create:

  • Team Clarity

  • Team Trust

  • Team Commitment

  • Team Challenge & Debate

  • Team Innovation

  • Team Performance

You will be able to link the above into the impact that change has and how we can manage ourselves and others through change.



Once you have the materials and modules it is up to you how best to deliver them within your organisation.

We will provide you with various models of how they may be delivered and will be happy to discuss with you how to implement them in your organisation after the programme.

he Maximising Performance programme includes the following modules:





Introduction   and What is Managing Performance


Management, Leadership and MVS

Identifying   which elements of management/leadership you are most comfortable undertaking   and which are most critical to your role and how you can adapt your natural   style where necessary


Energy, Motivation, Commitment and MVS

What   impacts on our energy levels and the energy levels of others and the impact   we can have on this as managers/leaders


Self-Awareness   and Managing Habits

Being aware   of what can impact on our own energy and the benefit that creating new habits   can have on our energy levels. Techniques of managing our habits and our   immediate emotional response to situations


Communicating Objectives – Clarity, Purpose and MVS

Recognising and practicing the importance of giving a context and   purpose when allocating tasks or setting objectives. SMART means different   things to different MVS positions


Anticipate – Prevent/Enable

Planning your route to effective communication by establishing the   starting position. Who are you? Who are they? Where are you starting from?


Obstacles and Opportunities– Cleansing Our Lens

Managing   our reaction to conflict triggers and recognising the conflict triggers of   others


Obstacles and Opportunities – Managing your own Overdone Strengths

Recognising   the strengths that we overdo and making decisions to manage them to establish   more effective relationships


SDI Route   Planner – Coaching and Communication Style

Identifying   the best communication style when communicating with each MVS and relating   this to your own team members


Praise and Development Feedback

Practicing   giving praise & development feedback to different MVS positions. Giving   feedback to each MVS


Getting the   Best Out of You

What   strengths or behaviours do you want from a manager/leader? Identifying the   style of leadership required by each MVS and how we need to adapt our style   accordingly


Advanced Driving –Borrowing Strengths and Getting the Best Out of Others

What strengths do your team want from you and how easy will it be for   you to borrow strengths where required?


Taking the Wheel

A framework for difficult/challenging conversations – a chance to   practise the more difficult conversations


Team Performance

The importance of creating a purpose and performing environment for   your team. Revisit or start creating a purpose for your team


Coaching/Communication Practice

Using scenarios from previous modules and your own real-life   situations practise what you have learnt in RealPlay sessions


Team Commitment

How to gain team commitment using the Portrait of Personal Strengths

A number of organisations have already delivered their version of the modules after attending the programme and here are some of the comments from the delegates (their managers/leaders) who have attended their sessions:


It’s one of the first training sessions where I’ve been on with such a high level of engagement and energy. Probably one of the most     helpful training sessions I’ve been on




“The deeper exploration of SDI allowed us to really start to     understand what it was about and how it could be practically useful when     back at work.  I found this much more useful than previous times when I have “done” SDI where we only scratched the surface.  I also have to admit I was surprised by this!”



I believe the SDI material to be immensely valuable and something that should be expanded throughout the firm.  The role plays were also brilliant as they allowed me to safely practise a difficult client conversation that I have not yet had to have but will no doubt need to tackle in future



“Very good     course content. Feel as though I am changing my behaviour (already) for the     better.”


The next Public Maximising Performance programmes (to enable facilitators to deliver the programme themselves) are detailed below:


Kents Hill Park   Training and Conference Centre

Swallow House                                                                                                  Timbold Drive
Kents Hill Park                                                                                                  
Milton Keynes


Three days


1st – 3rd July 2015

7th – 9th October 2015


Day 1

Arrive 8.30am (for 9am start)

Finish 5.30pm

Day 2

Start 8.30am

Finish 5.30pm

Day 3

Start 8.30am

Finish 4.00pm


£3000 (excluding VAT   and accommodation for delegates)

We would stress that you should only consider attending the workshop if you can see a definite need within your business for a version of the above modules, and have a population of at least 50 managers that you think would benefit. If you are interested in attending the programme please complete the relevant confirmation form here to enable me to reserve your place.

Alternatively you can arrange an in-house programme for a number of facilitators at the following rates:

Number of delegates

Maximising Performance (fee per   delegate)*













* Please note prices for In House Programmes do not include venue costs, facilitator/actor  travel/accommodation expenses or VAT

When running an in-house programme we can tailor the modules to meet your specific requirements.